SMS Consent & Messaging Policy

How FieldCoat customers give permission to receive text messages, and how they stop them.

FieldCoat LLC · support@fieldcoatapp.com

Who sends these messages, who receives them, and why

FieldCoat is estimating and job-management software used by painting contractors. When a homeowner requests a painting estimate from a contractor who uses FieldCoat, that contractor may send them text messages about that specific project — the proposal link, appointment reminders, payment requests, and job updates. Messages go only to customers who personally gave permission. FieldCoat sends no marketing texts and never texts anyone who did not opt in.

How a customer opts in — the two paths

The replicas below are exact copies of the live controls. {company} is replaced with the contractor's business name, and {link}, {date}, {time}, {name} and {message} are replaced with that customer's own project details.

Path 1 — Customer's own proposal page

Proposal page · before signing
Yes — text me updates about this project from {company}. Message frequency varies, typically 1–5 messages per project. Msg & data rates may apply. Reply STOP to opt out, HELP for help. See our Terms and Privacy Policy.

Shown to the homeowner on their proposal page, the same page where they review and electronically sign. Unchecked by default.

Path 2 — Contractor's estimate wizard, customer present

Estimate wizard · job details step
Yes — text me updates about this project from {company}. Message frequency varies, typically 1–5 messages per project. Msg & data rates may apply. Reply STOP to opt out, HELP for help. See our Terms and Privacy Policy.

Optional — consent is saved with this estimate. (Texting is coming soon; we're storing permission now.)

Recorded by the contractor with the customer present, during the estimate. Unchecked by default.

Opting in is never required to view a proposal, to sign it, to pay, or to receive any service. Consent is stored with a timestamp and the source of consent. A customer who does not check the box is never texted.

The exact disclosure a customer agrees to

Yes — text me updates about this project from {company}. Message frequency varies, typically 1–5 messages per project. Msg & data rates may apply. Reply STOP to opt out, HELP for help. See our Terms and Privacy Policy.

Sample messages

English
  • {company}: your painting proposal is ready — view and sign here: {link}. Reply STOP to opt out.
  • Reminder from {company}: your painting appointment is {date} at {time}. Reply STOP to opt out.
  • Hi {name}, an update on your painting job from {company}: {message}. Reply STOP to opt out.
Español
  • {company}: su propuesta de pintura está lista — véala y fírmela aquí: {link}. Responda STOP para cancelar.
  • Recordatorio de {company}: su cita de pintura es el {date} a las {time}. Responda STOP para cancelar.
  • Hola {name}, una actualización de su trabajo de pintura de {company}: {message}. Responda STOP para cancelar.

STOP / HELP

Reply STOP to any message to stop all messages. Reply HELP for help, or email support@fieldcoatapp.com. Opt-out keywords honored: STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, OPTOUT, REVOKE. Help keywords: HELP, INFO. Opt-outs are processed immediately and permanently; the number is written to a do-not-contact list and is never messaged again unless the customer opts in again.

Terms and privacy

Terms — https://fieldcoatapp.com/terms
Privacy — https://fieldcoatapp.com/privacy

FieldCoat LLC · support@fieldcoatapp.com